Virtual Assistant Retainer Packages
Administrative Excellence with Environmental Consciousness
Welcome to Professional Virtual Assistant Services
Transitioning from hourly billing to retainer-based services allows us to provide you with consistent, reliable, and strategic administrative support. Our retainer packages are designed to give you peace of mind, predictable costs, and dedicated partnership that grows with your business.
Led by Becky Devaleriola, Evergreen Holistically Inc. brings over 30 years of administrative excellence, environmental stewardship, and business operations expertise to support your success.
Why Choose Evergreen Holistically Inc.?
- ✓30+ Years of Experience supporting executives, programs, and small businesses
- ✓Specialized Expertise in environmental programs, grant management, and sustainability initiatives
- ✓Technical Proficiency with Microsoft 365, Adobe Suite, ArcGIS, project management tools
- ✓Board & Executive Support with proven track record in stakeholder relations and confidentiality
- ✓Multi-Business Management experience across environmental consulting, digital education, and spiritual wellness
- ✓Canadian-Based service with understanding of PIPA compliance and Canadian business practices
- ✓Virtual Assistant Network Canada affiliated professional
Monthly Retainer Packages
Essentials
Perfect for solopreneurs and small businesses needing consistent administrative support
- ✓Email & inbox management
- ✓Calendar management & scheduling
- ✓Document creation & formatting
- ✓Meeting prep & follow-up
- ✓Travel coordination
- ✓File organization & cloud storage
Response Time: Within 24 business hours
Communication: Email + weekly check-ins
Video Platform: Zoom, Google Meet, or MS Teams
Unused hours do not roll over
Professional
Ideal for growing businesses and executives requiring comprehensive administrative support
- ✓All Essentials services
- ✓Advanced calendar coordination
- ✓Meeting minutes & action tracking
- ✓Expense tracking & bookkeeping support
- ✓Client communication & follow-up
- ✓Social media scheduling
- ✓Research & data compilation
- ✓CRM data entry & maintenance
- ✓Event coordination & logistics
Response Time: Within 12 business hours
Communication: Email, phone + bi-weekly strategy calls
Video Platform: Zoom, Google Meet, or MS Teams
Unused hours do not roll over
Executive
Designed for executives, consultants, and businesses needing strategic administrative partnership
- ✓All Professional services
- ✓Executive inbox management (full delegation)
- ✓Complex project coordination
- ✓Board meeting preparation & support
- ✓Stakeholder communication management
- ✓Grant application support & reporting
- ✓Advanced reporting & data analysis
- ✓Vendor & contract management
- ✓Strategic planning support
- ✓Environmental project documentation
- ✓Website content updates
Response Time: Within 4 business hours (same-day urgent)
Communication: All channels + weekly strategy sessions
Video Platform: Zoom, Google Meet, or MS Teams
Limited after-hours availability for urgent matters
Unused hours do not roll over
Custom Retainer
For organizations requiring dedicated, specialized support with fully customized scope
- ✓Fully customized service package
- ✓Dedicated administrative partnership
- ✓Specialized environmental program management
- ✓Environmental program management
- ✓Multi-business administrative oversight
- ✓Custom reporting & compliance management
- ✓Full project lifecycle management
- ✓Tailored to your unique needs
Response Time: Priority (2-4 hours)
Communication: All channels with flexible scheduling
Video Platform: Zoom, Google Meet, or MS Teams
Rollover: Negotiable based on agreement
Add-On Services & Enhancements
Additional Hours
Purchase additional hours beyond your retainer package when you need extra support
Rush Service
Same-day turnaround for urgent projects (subject to availability)
Environmental Consulting
Specialized grant writing, environmental reporting, GIS mapping, and project verification
Website Management
Regular content updates, maintenance, and basic SEO for one website
Terms & Policies
Payment Terms
Monthly retainer due on the 1st of each month via e-transfer or invoice (Net 7 days). First month payment required to initiate services.
Contract Length
Month-to-month agreements with 30-day cancellation notice required. No long-term commitment necessary.
Unused Hours
Unused hours do not roll over to the next month. Use-it-or-lose-it policy ensures focused, efficient service delivery.
Scope Changes
Service scope reviewed quarterly or as needed. Package upgrades/downgrades available with 15-day notice.
Confidentiality
All client information protected under NDA and PIPA (Personal Information Protection Act) compliance.
Availability
Monday-Friday, 9 AM - 5 PM MST (except statutory holidays). After-hours support available for Executive and Custom packages.
Tools Provided
Microsoft 365, Adobe Suite, project management software, secure file sharing, and communication platforms included.
Reporting
Monthly time tracking reports provided. Detailed activity summaries available upon request.
Ready to Elevate Your Business?
Let's discuss which retainer package is the perfect fit for your needs.
Schedule a complimentary 30-minute Executive Coordination & Strategy Call to explore how Evergreen Holistically Inc. can support your success.
Becky Devaleriola
Video meetings via Zoom, Google Meet, or Microsoft Teams